Plamfy Limited (Company, We, Us) and its services are in line with the highest ethical and business standards, complying with all applicable laws and regulations aimed at combating money laundering and other illegal activities.
1.2. The Company may revise this AML Policy from time to time. Such changes may be made without prior notice. We will, in any event, periodically inform our users of this AML Policy, and any change in this Policy, as required by law. Updates to this AML Policy, if any, will be made available on our official website, https://plamfy.biz/
1.3. Users accept that they must comply with this AML Policy. Users specifically confirm that they neither do they intend to, nor are they using the Application and our Services to commit any listed or criminal offenses.
1.4. Users must ensure that they submit accurate and up-to-date personal information, that belongs to them.
2.2. Registered Users who wish to withdraw funds from their account, may be required to first have their accounts officially confirmed by the Company. For this, the Company may compulsorily require Users to provide valid photo identification, and address proof documents for proof of identity and address, or use third-party solutions for verification purposes. Failure to provide the Company with valid identification documents (to its satisfaction) may result in the forfeiture of amounts sought to be withdrawn by a User.
2.3. The Company may also seek further documents from the Users to conduct Know Your Customer (KYC) verification, in accordance with applicable laws. Further, the Company reserves the right to request additional personal information from Users, in the interests of security, enhanced customer service, and compliance requirements. This includes, without limitation, Users’ proof of address, government-authorized identification cards, and other information/documents as may be required by the Company.
3.1. We monitor activity on the Application, through manual and automated means, on an ongoing basis. Such monitoring may be performed using rule-based systems developed in-house and by third parties, to review User history and activity patterns, check for unusual or suspicious behavior, and implement additional controls or limits on the Application. We neither accept payments from Users nor allow withdrawals by Users in the form of cash.
3.2. If we detect unusual or suspicious User behavior, we may take actions we deem appropriate, including without limitation: a) ask Users to submit more information and/or documents; b) mandate additional KYC verification; c) restrict, suspend, or terminate a User’s account; d) disallow withdrawal of funds by a User; and e) forfeit amounts sought to be withdrawn by a User.
3.3. We monitor Users’ relationships in accordance with the best industry practices, and in alignment with international recommendations, guidelines, and commitments. The extent of monitoring may depend on various factors including upon each User’s risk profile, volume, the value of the transaction, time of the transaction, and frequency of transactions, etc.
3.4. Any User account which may be involved in suspicious transactions potentially related to money laundering, or other offenses, may be reported to the appropriate law enforcement agencies. For the purposes of this clause, suspicious transactions may mean and/or include: a) unusually complex transactions; b) transactions that do not appear to be undertaken in good faith; c) transactions that do not appear to have any economic basis; d) transactions which appear to involve proceeds of any offense listed in the Schedule to the Prevention of Money Laundering Act, 2002.
3.5. We maintain records of transactions occurring on our Application for such timelines required under the applicable laws.
3.6. For compliance with this policy, we may reach out to you from time to time. If you have any related questions please feel free to contact Us via [email protected]